FAQ

  1. Can I customize product packaging?

    Absolutely! We specialize in OEM production and offer full customization options for packaging. This includes your brand logo, colors, design, and any specific labeling requirements. Our design team can work with you to create packaging that perfectly reflects your brand identity.

  2. What quality control measures do you have in place?

    Quality is paramount at Nanbao. We adhere to strict quality control procedures throughout the entire production process, from raw material selection to final product inspection. We hold ISO9001 certification, ensuring adherence to international quality standards.

  3. What types of paper do you use?

    We utilize a variety of high-quality paper materials, including virgin pulp, recycled pulp, and bamboo pulp. We can recommend the best option based on your product specifications and sustainability preferences.

  4. Are your products biodegradable?

    Many of our products are biodegradable or compostable. We are committed to offering eco-friendly solutions and can provide detailed information on the biodegradability of specific products.

  5. Do you offer fragrance options?

    Yes, we offer a range of fragrance options for our wet wipes, laundry detergent, and detergent beads. We can also develop custom fragrances to meet your specific brand requirements.

  6. What are your detergent beads made of?

    Our laundry detergent beads are formulated with concentrated cleaning agents, enzymes, and softening agents. They are designed to dissolve completely in water, providing powerful cleaning performance.

  7. Are your products hypoallergenic?

    We offer hypoallergenic options for sensitive skin. Please inquire about specific products and their suitability for sensitive individuals.

  8. Where do you ship from?

    We ship our products from our manufacturing facility in Guangning County, Guangdong Province, China.

  9. Do you handle customs clearance?

    We can assist with customs clearance documentation and procedures. However, the ultimate responsibility for customs clearance lies with the importer.

  10. What are your payment terms?

    We offer flexible payment terms, including letters of credit, bank transfers, and other secure payment methods. Please discuss your preferred payment method with our sales team.

  11. Do you offer insurance for shipments?

    We highly recommend purchasing shipping insurance to protect your goods during transit. We can provide quotes for insurance coverage.

  12. What is your customer service policy?

    Yes, our team can provide design and branding support to help you create a cohesive and impactful private label brand.

Couldn't find the answer? We can help!

Still have questions about bringing your private label vision to life with Nanbao? Our team of experts is ready to help! Fill out the form and we’ll be in touch to discuss your specific needs and how our OEM capabilities can create the perfect household cleaning products for your brand.

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